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How to Know your Ideal Customer

 

Knowing your ideal customers and targeting them with your products or services effectively is like giving water to a thirsty man. He surely wouldn’t resist. S/He will pay whatever price that seems reasonable and he could afford.

Having a well-defined target market is more important than ever. No one can afford to target everyone. Small businesses can effectively compete with large companies by targeting a niche market.

Many businesses say they target “anyone interested in my services.” Some say they target small-business owners, homeowners, or stay-at-home moms. All of these targets are too general.

Targeting a specific market does not mean that you are excluding people who do not fit your criteria. Rather, target marketing allows you to focus your marketing cost and brand message on a specific market that is more likely to buy from you than other markets. This is a much more affordable, efficient, and effective way to reach potential clients and generate business.

If you really want to know who your ideal business customers are then do the following:

  1. Check the insights and information of your current customer base.

This should be base on people who interact and relate with your brand. If it means selecting a couple of them from your list and analyzing them, then its worth it.

  1. Start by asking valid questions like ‘who’ and ‘why’ that specific customer engaged with your brand the way S/he did.

This will really help you in discovering the ‘why’ to preach to your ‘who’. This means getting the right message copy to the right ear.

  1. Check the demographics of the customer including: Language, location, interest, careers, gender etc.

If your product or services are affected by any of the factors. This helps in localising your message copy.

  1. Understand the platform/media and how your ideal customers interact.

For example, just like the same ideal customers have different activities at different places, so are different platforms tailored for different activities.

A good Knowledge of this will help you effectively cut your message appropriately using the platform

NB: if you are new and don’t have any customer to start with, then perform this exercise on the customers of your competitors.

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